Give 'Em the Pickle Customer Service Workshop 6-5-14
In the Give ‘Em The Pickletraining workshop you’ll be acquainted with Bob Farrell, who learned the importance of giving away pickles to keep his customers happy and coming back. In this training, we join Bob (via DVD) to learn that “Your business is not what you sell. It’s who you serve.”
During this training workshop we will focus on the four PICKLE Key Learning Points:
Make serving others your #1 Priority. You work in a noble profession, be proud of what you do.
Choose your Attitude. How you think about your customers, is how you will treat them.
Set high standards, and stick to them. Customers return because they like what happened last time.
Look for ways to make each other look good. In the end, everything ends up in front of the customer!
So, fasten your seat belt and get ready for a rollicking ride through customer service territory.