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Product Owner - ERP Systems

Posted: 04/25/2025
Information Technology

Position Summary
Infinity Global is seeking a dynamic and results-driven Product Owner to lead the management, development, and optimization of our enterprise resource planning (ERP) systems, including NetSuite and our legacy custom-built ERP solution. This role will play a critical part in aligning business needs with technology capabilities, ensuring our ERP systems deliver maximum value to the organization.  The ideal candidate has a passion for creating a strong fit between technology and stakeholder needs, excellent problem solving skills, and well-developed skills for building consensus with stakeholders and developers.

Key Responsibilities
  1. ERP System Ownership:
    • Serve as the primary Product Owner for both NetSuite and IGIS (legacy custom ERP), ensuring seamless functionality and alignment with business goals.
    • Manage the product lifecycle for ERP systems, including gathering requirements, prioritizing features, and coordinating system updates or enhancements.
  2. Stakeholder Collaboration:
    • Collaborate with key stakeholders across departments (e.g., Finance, Operations, Supply Chain) to understand business processes and translate them into technical requirements.
    • Act as a liaison between business teams and IT, ensuring clear communication and alignment.
  3. Internal IT and Development Team Collaboration:
    • Partner closely with internal IT and development teams to design, develop, and implement ERP system enhancements.
    • Work with developers to refine technical requirements, define user stories, and ensure timely delivery of features.
    • Facilitate regular sprint planning and reviews to track progress and address challenges collaboratively.
  4. Backlog Management:
    • Develop and maintain a comprehensive backlog for ERP development, prioritizing work based on business impact, urgency, and dependencies.
    • Ensure timely delivery of features and enhancements by coordinating with development teams and vendors.
  5. System Optimization:
    • Identify opportunities to enhance system performance, streamline workflows, and automate processes to improve efficiency.
    • Oversee regular updates, patches, and testing for ERP systems to ensure system reliability and security.
  6. Data Integrity and Reporting:
    • Ensure data integrity across both ERP platforms and establish standards for data governance.
    • Collaborate with business teams to develop and maintain robust reporting and analytics capabilities.
  7. Migration Support:
    • Provide strategic input and operational support for the migration efforts to NetSuite, ensuring minimal disruption to business operations.
    • Participate in planning and execution of migration activities, including data migration, process mapping, testing, and training.
  8. Training and Documentation:
    • Develop and deliver training materials and sessions for end-users to ensure effective use of ERP systems.
    • Maintain comprehensive documentation for system configurations, workflows, and processes.
  9. Issue Resolution:
    • Manage and resolve system-related issues, collaborating with internal IT teams and external vendors as needed.
    • Monitor and track system performance metrics to proactively identify and address potential problems.
Qualifications
  • Education:
    • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
    • Equivalent work experience will also be considered.
  • Experience:
    • 5+ years of experience as a Product Owner or similar role managing ERP systems.
    • Hands-on experience with NetSuite and familiarity with legacy ERP solutions, preferably custom-built systems.
    • Proven track record of managing ERP migrations or large-scale system transitions is highly desirable.
  • Skills and Competencies:
    • Strong understanding of ERP systems, including configuration, workflows, and reporting.
    • Excellent communication and collaboration skills, with the ability to bridge technical and business teams.
    • Proficiency in Agile methodologies and backlog management tools (e.g., JIRA, Azure DevOps).
    • Analytical mindset with a focus on problem-solving and continuous improvement.
    • Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
  • Experience in the manufacturing, supply chain, or distribution sectors.
  • Certification in Agile Product Ownership (e.g., CSPO, SAFe PO/PM).
  • Familiarity with data migration tools and processes.
  Apply Today: https://infinityglobal.careers.hibob.com/jobs?department=262292557

Product Owner - ERP Systems
Infinity Global Inc.
Grace Winberry

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